Sunbeam Polyester Wi-Fi Connected Mattress Pad, Electric Blanket, 10 Heat Settings, King Size, White

Sunbeam WiFi mattress pad
So far, the wife and I love the mattress pad. The pad heats from the shoulders to the feet, but not the head area. We enjoy the WiFi operation being able to turn on or off when not at home.

Quality item works well
Works great on cold winter night! Highly recommend! You can control it on your phone with an app and warm up your bed. I had a bedtime, it also has programmable mode to turn on every night at the same time.

Only as smart as its constant Error message
I’ve had several heated mattress pads before. The first two were Beauty Rest, I think, and were wonderful – the first lasted 5 years, and the second was donated after 3 years of use. The last one was a Bittenford (sp. ?) – purchased when I switched from a queen to a king bed. That one only heated one side of the mattress and was a disappointment.I had high hopes for this Sunbeam, especially after the 1/2-heated bed. I was excited about the “smart” feature – first because I often forgot to turn the heat on before I crawled into bed, and second because I wanted to be able to decrease the heat while sleeping. Aside from the pad having a nice, soft top and the wires not being prominent (I always put a waterproof mattress pad on top), I’ve been less than impressed with this purchase.1) Set up: I follow directions when they are understandable. These weren’t too bad. However, the instructions direct to put the mattress pad on the bed before connecting it to wifi. This is probably fine if your wifi signal is strong throughout the house, but it’s inconvenient if your bedroom happens to be in an area with limited range. It’s even less convenient if you not only put the mattress pad on, but made up your entire bed. :/It’s not an entire pain to set up unless you have 5G wireless in your home (which so many of us do). I have 2.4 and 5G networks available, but have only used the 5G…which meant that I needed to set up the 2.4, which led to several other devices needing to be reset/reconfigured.2) Error message: Because I had made up my bed after first putting the mattress pad on my bed, I opted to wait until the next sheet change to strip it and try again. I manually turned the mattress pad on every night but crawled into a cold bed 3 out of 6 of the nights. Every “cold sheets” night, the controller read “E” and I had no idea why. The power problem was solved by unplugging/re-plugging it, but I still went to bed in a cold bed.I hoped connecting the pad to wifi would help, and it has. I’ve only received “E” messages 3 times since I set it up (3 weeks), which IS an improvement…but still unacceptable.It’s also quite annoying that the mattress pad needs to either be reconnected to wifi (which, again, is a pain if you need to move the mattress pad closer to the modem/router) OR re-scheduled every time it’s unplugged – even for a second. If you accidentally knock the plug while re-making your bed, or are trying to find the perfect placement for the ONE control, or have to reset the pad because you receive another inexplicable Error message – your settings will be erased.3) App control vs. physical control: You can set the physical control to “pre-heat” and it will automatically switch to whatever the last heat setting was after the pre-heat cycle. On the app, though, you’re able to set it to pre-heat, but it doesn’t revert to the last heat setting once the pre-heat cycle is done; it powers off. Also, if you set the mattress to anything above a “4” using the app, you need to adjust the physical control within an hour (a safety feature, I know) or it powers down to a “4”.*Also, Sunbeam asks for user location, content, usage data, contact info, and identifiers (in addition to diagnostics, which is the only thing they should need).4 )Heat Performance: It has 10 heat settings. I like to set it to High before bed, but it doesn’t always feel like “high” when I crawl in. It’s also not very warm at the feet, which seems like a zone that should be prioritized.5) I believe Sunbeam deletes app reviews. When I first got the mattress and tried to set it up, I was frustrated and left a review to reflect that frustration. When I finally got it set up, I returned to update the review, but it was gone…As were several other reviews that I had read prior to leaving my own. I just checked again to make sure I wasn’t mistaken, but I’m correct. My review is still missing. Bad business practices and subpar product…. I’ll be looking for my BeautyRest again and find a smart plug or something. I’d recommend you do the same.